Consumer Online Dispute Resolution Platform

Please note that from February 2016 the EU has established an Online Dispute Resolution platform in order to solve disputes from online trading (selling/buying of goods or services) within the whole of the EU. As an online dealer we are obliged to inform you about this platform, which you can find here:

http://ec.europa.eu/consumers/odr


(notification from 09th of January 2016)

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